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Server Not Reachable

Before performing these steps, ensure your server is running inside the SquidServers application. Start the server and wait for it to fully load before continuing.

Server Not Reachable

Step 1: Restart your PC and network

Section titled “Step 1: Restart your PC and network”
  1. Fully shut down your computer (do not use Sleep or Restart).
  2. Unplug your router from the power for 30 seconds.
  3. Plug the router back in and wait for the internet to fully reconnect.
  4. Boot your computer and try joining again.

This process clears stale network states, refreshes your IP assignment, and resets any temporary blocks.

Step 2: Allow through your firewall

Section titled “Step 2: Allow through your firewall”

Reset network adapter settings

Section titled “Reset network adapter settings”

If connectivity issues persist, resetting your network stack can fix corrupted configurations.

Allow playit.exe

Section titled “Allow playit.exe”

Ensure the tunnel agent is permitted in your Windows Firewall.

Allow Java(TM) Platform SE Binary

Section titled “Allow Java(TM) Platform SE Binary”

Minecraft requires explicit firewall permissions.

  1. Open Windows Defender Firewall and select Allow an app or feature through Windows Defender Firewall.
  2. Look for Java(TM) Platform SE Binary in the list and make sure it is allowed.
  3. If not listed, click Allow another app and browse for javaw.exe in your Java installation folder.

Check port blocking

Section titled “Check port blocking”

Ensure no firewall rules or third-party antivirus software are blocking inbound connections on ports 25565 to 25575.

Section titled “Step 3: Link SquidServers to your Playit account”

If your tunnel is not properly linked, traffic cannot be routed to your server. Follow the Link with Playit guide and verify the connection is active.

Step 4: Disable IPv6

Section titled “Step 4: Disable IPv6”

IPv6 can cause routing conflicts if not fully supported by your ISP or devices. Disable IPv6 in your network adapter settings.

Step 5: Try direct connecting

Section titled “Step 5: Try direct connecting”
  1. Open Minecraft, go to Multiplayer, and click Direct Connect.
  2. Copy your server address (for example, something.tun.ply.gg) from SquidServers. Always copy-paste to avoid typos.
  3. Click Join Server.

If it does not connect, note the specific error message for Step 6.

Step 6: Check the error message

Section titled “Step 6: Check the error message”

Minecraft errors are specific. Check the relevant troubleshooting guide for:

Step 7: Try connecting via LAN

Section titled “Step 7: Try connecting via LAN”

This test helps isolate whether the issue is local or network-related.

  1. In SquidServers, click the small arrow next to the “Not Reachable” error to reveal your LAN IP address.
  2. Open Minecraft, go to Multiplayer, and click Direct Connect.
  3. Enter your LAN IP (for example, 192.168.1.10) and join.

If LAN works, the issue is related to your tunnel, firewall, or ISP. If LAN does not work, the issue is local (firewall, Java, or server configuration).

Step 8: Check your ISP

Section titled “Step 8: Check your ISP”

If none of the above steps work, your ISP may be blocking or filtering connections. See Why Is My ISP Blocking Playit?.

Step 9: Ask for help

Section titled “Step 9: Ask for help”

If you still have problems after trying everything, ask for help on our Discord.

Include:

  • A summary of everything you have tried so far
  • Your operating system (Windows, macOS, Linux)
  • Whether the issue is on the host or the player side
  • The public address shown in SquidServers